PRIVACY POLICY
YOUR TRUST MATTERS TO US
At Lilivib, we believe in transparency and ensuring that our valued customers are well-informed about our policies. We strive to provide you with the best possible shopping experience, backed by our commitment to quality, service, and customer satisfaction.
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Before exploring our exquisite collection, we encourage you to familiarize yourself with our privacy policy.
This policy outlines how we handle your information, our return and refund procedures, and the steps we take to protect your privacy and data security.
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Your trust is paramount to us, and we are dedicated to upholding the highest standards in all aspects of our business.
Collection Of Information
At Lilivib, we respect your privacy and collect only the necessary information for processing your orders and providing exceptional service. We may collect personal details such as name, address, and contact information with your consent during the purchase process.
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Use Of Information
The information you provide is solely used for order processing, shipping, and customer support purposes. We do not share your personal information with any third parties unless required by law.
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Return And Refund Policy
We offer refunds for defective products within 15 days of receipt. Please ensure the item is returned in its original packaging. After 15 days, returns and refunds are ineligible. Kindly note that we are not responsible for lost or misplaced packages due to incorrect address information provided during purchase.
Order Processing And Delivery
Orders may take 3 to 7 business days to process and deliver. We strive to ensure timely delivery, but please note that unforeseen circumstances may cause slight delays.
Security Measures
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. Our payment processing partner, PayPal, ensures a secure payment environment.
Updates To Privacy Policy
We reserve the right to update our privacy policy periodically. Any changes will be communicated through our website. By continuing to use our services, you consent to the updated privacy policy.
At Lilivib, we prioritize the privacy and security of our valued customers. If you have any concerns or queries regarding our privacy policy, please contact us on the given email address lilivib2@gmail.com